FAQ

  • Are you exclusive to the trade?

    We only sell to active members of the design community. You need at least one valid proof of trade membership: interior design certificate, resale certificate, business license, or membership in.

  • How are your rugs finished?

    We work with a local finisher for a majority of our rugs, some sisal rugs are finished at mill. We offer a wide variety of finishing options

  • What is the lead time for custom rugs?

    Typically, if there is stock available it takes about one week for the Carpet to arrive and 2-3 weeks for the finishing. This can vary depending on shipping times or backlog at finisher.